Quantix AI — Data Protection Policy
Quantix AI Technologies Ltd. Level 39, One Canada Square, Canary Wharf, London E14 5AB, United Kingdom contact@quantixai.com
Introduction
Quantix AI Technologies Ltd. is committed to protecting the personal data of every subscriber, partner, and individual who interacts with our platform. As a UK Registered Private Limited Company operating an institutional-grade AI crypto bot subscription platform, Quantix AI takes its data protection obligations seriously and complies fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Data Protection Policy explains what personal data Quantix AI collects, why we collect it, how we use it, how we protect it, and what rights you have over your personal data at all times.
Who We Are
Data Controller: Quantix AI Technologies Ltd. Level 39, One Canada Square Canary Wharf, London E14 5AB United Kingdom
Contact for Data Protection Matters: contact@quantixai.com
Quantix AI Technologies Ltd. is the data controller for all personal data collected and processed through the Quantix AI platform, website, and subscriber onboarding process.
Who This Policy Applies To
This policy applies to:
- All active and former Quantix AI subscribers across Starter, Growth, and Elite subscription tiers
- All individuals who have submitted a registration, KYC, or AML verification application through Quantix AI
- All individuals who contact Quantix AI through email, the platform dashboard, or any other communication channel
- All affiliate and referral program participants
- All business partners and counterparties who share personal data with Quantix AI in the course of a business relationship
- All visitors to quantixai.com
What Personal Data We Collect
Quantix AI collects the following categories of personal data in the course of operating its platform and fulfilling its legal and contractual obligations:
Identity Data
- Full legal name
- Date of birth
- Nationality
- Government-issued photo identification — passport, national identity card, or driving licence
- Proof of address documentation
Contact Data
- Email address
- Phone number
- Residential address
- Country of residence
Financial Data
- Cryptocurrency wallet addresses used for capital deposits and withdrawals — USDT, BTC, ETH
- Subscription tier selected — Starter, Growth, or Elite
- Capital amount deposited per subscription
- Transaction history — deposits, profit withdrawals, and principal returns
- Contract start and end dates
Verification and Compliance Data
- KYC verification documents and status
- AML screening results and records
- Source of funds documentation — required for Growth and Elite tier subscribers
- Enhanced due diligence records — required for Elite tier subscribers with capital of $10,000 and above
Technical and Platform Data
- IP address at time of registration and login
- Device type and browser information
- Login timestamps and session data
- Dashboard activity and bot performance data accessed by the subscriber
- Communication records — all emails and support interactions with Quantix AI
Referral and Affiliate Data
- Referral link usage and attribution data
- Commission earnings records
- Referred subscriber activity data — aggregated and anonymised where possible
Why We Collect Personal Data — Legal Bases
Quantix AI collects and processes personal data on the following legal bases under UK GDPR:
Contractual Necessity To activate your Quantix AI bot subscription, process capital deposits, credit daily profits, process withdrawals, and return principal at contract end — we must collect and process your identity, contact, and financial data. Without this data we cannot fulfil our contractual obligations to you as a subscriber.
Legal Obligation Quantix AI is legally required to collect and verify identity and source of funds data to comply with UK Anti-Money Laundering regulations and Know Your Customer requirements. This data is collected as a mandatory condition of every Quantix AI subscription regardless of tier. We are legally required to retain this data for a minimum of 5 years from the end of the subscriber relationship.
Legitimate Interests Quantix AI processes certain technical and platform data — including IP addresses, device data, and login records — to protect the security of the platform, prevent fraud, detect unauthorised access, and maintain the integrity of subscriber accounts and deployed capital.
Consent Where Quantix AI sends marketing communications — including performance updates, new subscription tier announcements, or educational content — we do so only with your explicit consent. You may withdraw consent at any time by emailing contact@quantixai.com or using the unsubscribe link in any marketing email.
How We Use Your Personal Data
Quantix AI uses your personal data for the following specific purposes:
Subscriber Onboarding and Verification Processing your registration, verifying your identity through KYC, screening against AML watchlists, and activating your chosen subscription tier — Starter, Growth, or Elite.
Subscription Management Managing your active bot subscription — including capital deployment, daily profit accrual, withdrawal processing, and full principal return at contract end across all tiers.
Platform Security and Fraud Prevention Monitoring login activity, detecting unauthorised account access, and protecting the security of your deployed capital and personal account data through mandatory two-factor authentication on all withdrawals.
Legal and Regulatory Compliance Fulfilling Quantix AI's obligations under UK AML and KYC regulations — including identity verification, source of funds screening, and transaction monitoring across all Quantix AI subscriptions.
Customer Support and Complaints Handling Processing and responding to support requests, complaints, and escalations through Quantix AI's complaints process. All support communications are logged and retained as part of Quantix AI's complaints records.
Compensation Fund Administration Processing verified compensation claims through Quantix AI's Compensation Fund — including identity verification and transaction records required to assess and pay eligible claims up to $20,000 per subscriber.
Affiliate and Referral Program Administration Tracking referral attribution, calculating commission earnings, and processing quarterly commission payouts to active Quantix AI affiliate program participants.
Platform Improvement Using anonymised and aggregated platform usage data — never individual subscriber personal data — to improve Quantix AI's bot strategies, dashboard functionality, and subscriber experience.
Marketing Communications Sending performance updates, platform announcements, and educational content to subscribers who have explicitly consented to receive such communications.
How We Protect Your Personal Data
Quantix AI applies institutional-grade security measures to protect all personal data collected and processed through the platform:
Encryption All personal data transmitted between subscribers and the Quantix AI platform is encrypted in transit using industry-standard TLS encryption. All personal data stored by Quantix AI is encrypted at rest.
Access Controls Access to subscriber personal data within Quantix AI is strictly limited to personnel who require it to fulfil their specific role — including the compliance team, trading desk, and support team. All access is logged and audited.
Multi-Signature Wallet Security Subscriber cryptocurrency wallet addresses and transaction data are protected within Quantix AI's multi-signature wallet infrastructure requiring 3-of-5 keys to authorise any fund movement — preventing unauthorised access to subscriber capital.
Two-Factor Authentication Mandatory two-factor authentication is required for all subscriber withdrawals and all internal Quantix AI personnel access to subscriber data systems.
DDoS Mitigation Quantix AI's platform infrastructure — hosted across AWS, Google Cloud, and Azure for 99.99% uptime — is protected by Cloudflare Enterprise DDoS mitigation, preventing unauthorised disruption to platform access or data systems.
Segregated Data Storage Subscriber personal data is stored in segregated, access-controlled environments entirely separate from Quantix AI's operating systems and AI trading infrastructure.
Regular Security Audits Quantix AI conducts annual third-party security audits of its platform infrastructure, data storage systems, and access controls. Any vulnerabilities identified are remediated immediately.
Incident Response In the event of a personal data breach, Quantix AI's incident response team will assess the breach within 24 hours, notify affected subscribers without undue delay, and report to the UK Information Commissioner's Office within 72 hours where required by UK GDPR.
How Long We Retain Your Personal Data
Quantix AI retains personal data for the following minimum periods:
- Identity and KYC verification data — minimum 5 years from the end of the subscriber relationship, as required by UK AML regulations
- Financial transaction records — minimum 5 years from the date of each transaction, as required by UK AML regulations
- Subscription and contract records — minimum 5 years from contract end date
- Support and complaints records — minimum 5 years from the date of resolution
- Compensation Fund claim records — minimum 5 years from the date of claim resolution
- Marketing consent records — retained until consent is withdrawn and for 1 year thereafter
- Platform technical logs — maximum 12 months unless retained for active security investigation
Where personal data is no longer required and its retention period has expired, Quantix AI securely deletes or anonymises that data in accordance with UK GDPR requirements.
Who We Share Your Personal Data With
Quantix AI does not sell, rent, or trade personal data with any third party for commercial purposes under any circumstances.
Quantix AI shares personal data only in the following strictly limited circumstances:
Exchange Partners — Execution Only Quantix AI shares subscriber cryptocurrency wallet addresses with exchange partners — Binance, OKX, Bybit, Coinbase, KuCoin, Gate.io, and Bitfinex — only to the extent necessary to execute bot trades and process deposits and withdrawals on behalf of subscribers. No identity or KYC data is shared with exchanges beyond what is required for API connectivity.
AML and KYC Screening Providers Quantix AI uses regulated third-party identity verification and AML screening services to fulfil its legal obligations. These providers process identity and address verification data under strict data processing agreements with Quantix AI and are prohibited from using subscriber data for any purpose other than the specific verification service provided.
Cloud Infrastructure Providers Quantix AI's platform operates across AWS, Google Cloud, and Azure. These providers host encrypted subscriber data under strict data processing agreements with Quantix AI and comply with UK GDPR data processing standards.
UK Legal and Regulatory Authorities Quantix AI will share subscriber personal data with UK regulatory or law enforcement authorities where required by applicable law — including AML reporting obligations — without requiring prior subscriber consent in such circumstances.
Professional Advisers Quantix AI may share limited personal data with legal advisers, accountants, or auditors where required for the purpose of obtaining professional advice or conducting audits, subject to confidentiality obligations.
All third parties who process personal data on behalf of Quantix AI are required to sign data processing agreements confirming their compliance with UK GDPR and their obligation to process subscriber data only for the specific purposes authorised by Quantix AI.
International Data Transfers
Quantix AI's cloud infrastructure spans multiple geographic regions across AWS, Google Cloud, and Azure. Where personal data is transferred outside the United Kingdom, Quantix AI ensures that appropriate safeguards are in place to protect that data in accordance with UK GDPR — including Standard Contractual Clauses or equivalent transfer mechanisms approved by the UK Information Commissioner's Office.
Subscribers may request details of the specific safeguards in place for any international data transfer by contacting contact@quantixai.com.
Your Rights Under UK GDPR
As a subscriber or individual whose personal data is processed by Quantix AI, you have the following rights under UK GDPR:
Right of Access You have the right to request a copy of all personal data Quantix AI holds about you. Quantix AI will respond to Subject Access Requests within 30 calendar days of receipt.
Right to Rectification You have the right to request that Quantix AI corrects any inaccurate or incomplete personal data held about you. Corrections will be processed within 14 business days.
Right to Erasure You have the right to request that Quantix AI deletes your personal data where it is no longer necessary for the purposes for which it was collected — subject to Quantix AI's legal obligation to retain certain data for a minimum of 5 years under UK AML regulations.
Right to Restriction of Processing You have the right to request that Quantix AI restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or object to processing based on legitimate interests.
Right to Data Portability You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that Quantix AI transfers that data directly to another controller where technically feasible.
Right to Object You have the right to object at any time to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on legitimate interests where your individual circumstances override those interests.
Right to Withdraw Consent Where Quantix AI processes your personal data based on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right to Lodge a Complaint You have the right to lodge a complaint with the UK Information Commissioner's Office at any time if you believe Quantix AI has not handled your personal data in accordance with UK GDPR. The ICO can be contacted at ico.org.uk or by telephone at 0303 123 1113.
To exercise any of your rights, please contact Quantix AI's data protection team:
Email: contact@quantixai.com Subject line: DATA PROTECTION REQUEST — [Your Account Reference Number]
Quantix AI will respond to all data protection requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, Quantix AI may extend this period by a further 60 days — in which case we will notify you in writing within the initial 30-day period with the reason for the extension.
Cookies and Tracking
Quantix AI's website — quantixai.com — uses cookies and similar tracking technologies to operate the platform, maintain subscriber sessions, and improve user experience. Quantix AI uses only the following categories of cookies:
Essential Cookies Required for the platform to function — including subscriber login sessions, dashboard access, and security tokens. These cookies cannot be disabled without affecting platform functionality.
Analytics Cookies Used to understand how subscribers and visitors interact with quantixai.com — including page views, session duration, and navigation patterns. Analytics data is anonymised and aggregated. These cookies require your consent.
Marketing Cookies Used to track the effectiveness of Quantix AI's marketing communications and referral program attribution. These cookies require your explicit consent and can be withdrawn at any time through the cookie preference settings on quantixai.com.
Subscribers can manage their cookie preferences at any time through the cookie settings panel on quantixai.com or by contacting contact@quantixai.com.
Changes to This Policy
Quantix AI reviews and updates this Data Protection Policy on a minimum annual basis and whenever a material change occurs to our data processing activities, legal obligations, or platform operations.
All active subscribers will be notified by email of any material update to this policy within 5 business days of publication. The most current version of this policy is always available at quantixai.com.
Contact
For all data protection enquiries, Subject Access Requests, or concerns about how Quantix AI handles your personal data:
Email: contact@quantixai.com Subject line: DATA PROTECTION ENQUIRY
Registered Address: Quantix AI Technologies Ltd. Level 39, One Canada Square Canary Wharf, London E14 5AB United Kingdom
UK Information Commissioner's Office: ico.org.uk 0303 123 1113
Important Risk Reminder
Cryptocurrency bot trading involves substantial risk. Quantix AI's historical average annual ROI of 85% and daily return ranges of 0.5%–9.0% depending on subscription tier are based on 2–5 years of independently verified live trading records and are not a guarantee of future results. Only invest capital you can afford to lose. Quantix AI Technologies Ltd. is not a bank and subscriber funds are not FSCS protected.