Privacy Policy

Last updated: January 10, 2024 • How we protect and handle your data

GDPR Compliant
Data Encrypted
No Data Selling

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Data We Collect
How We Use Data
Data Protection
Your Rights

Privacy Summary

AI TradingBot respects your privacy and protects your data. Key points:

  • • We never sell your personal data to third parties
  • • We collect minimal data necessary for service operation
  • • All data is encrypted and securely stored
  • • You control your data and can request deletion anytime
1

Introduction

About this Privacy Policy

AI TradingBot ("we," "our," or "us") operates the AI TradingBot platform and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Important: By using AI TradingBot, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all users of our platform, including website visitors, registered users, and API users. We comply with applicable data protection laws, including GDPR and CCPA.

2

Data We Collect

Information collected when you use our services

Personal Information

Account Information

  • • Name and contact details
  • • Email address
  • • Phone number (optional)
  • • Date of birth

Verification Documents

  • • Government ID (for KYC)
  • • Proof of address
  • • Selfie verification

Financial & Trading Data

Exchange Connection

  • • Exchange API keys (read-only)
  • • Trading history and performance
  • • Portfolio balances

Bot Configuration

  • • Trading strategy settings
  • • Risk parameters
  • • Trading pair preferences

Technical & Usage Data

Device Information

  • • IP address and location
  • • Browser type and version
  • • Device type and OS

Usage Data

  • • Pages visited and features used
  • • Session duration and frequency
  • • Error logs and performance data

Important: We never collect your exchange passwords or private keys. We only use read-only API keys for trading execution.

3

How We Use Your Data

Purposes for data processing

Service Provision

  • • Execute AI trading strategies
  • • Provide trading analytics and reports
  • • Manage your account and preferences
  • • Process payments and calculate fees

Security & Compliance

  • • Verify identity for KYC/AML requirements
  • • Detect and prevent fraud or unauthorized access
  • • Comply with legal and regulatory obligations
  • • Investigate suspicious activities

Service Improvement

  • • Improve AI algorithms and trading strategies
  • • Develop new features and services
  • • Fix bugs and optimize performance
  • • Analyze usage patterns for better UX

Communication

  • • Send important service notifications
  • • Provide customer support
  • • Share platform updates and news
  • • Respond to inquiries and requests

Transparency: We only use your data for purposes disclosed in this policy. We do not use your trading data for any purpose other than providing and improving our services.

4

Data Protection & Security

How we keep your data safe

Security Measures

Encryption

All data encrypted in transit (TLS 1.3) and at rest (AES-256)

Access Control

Strict role-based access controls and multi-factor authentication

Secure Infrastructure

Enterprise-grade cloud infrastructure with DDoS protection

Regular Audits

Third-party security audits and penetration testing

Data Retention

Data Type Retention Period Reason
Account Information 5 years after account closure Legal and tax compliance
Trading Data 7 years Financial regulations
KYC Documents 5 years after account closure AML compliance
API Keys Until deleted by user Service functionality
Website Logs 90 days Security monitoring

Note: You can request data deletion at any time, subject to legal retention requirements.

Security Responsibility: While we implement robust security measures, no system is 100% secure. We recommend you use strong passwords, enable 2FA, and keep your exchange API keys secure.

5

Your Data Protection Rights

Control over your personal information

Access & Portability

  • • Right to access your personal data
  • • Right to receive data in machine-readable format
  • • Export your trading history and settings

Deletion & Correction

  • • Right to request data deletion ("right to be forgotten")
  • • Right to correct inaccurate data
  • • Update account information anytime

Objection & Restriction

  • • Right to object to data processing
  • • Right to restrict processing in certain cases
  • • Opt-out of marketing communications

Complaints & Contact

  • • Right to lodge complaints with authorities
  • • Contact our Data Protection Officer
  • • Request information about data sharing

How to Exercise Your Rights

1

Submit Request

Contact our Data Protection Officer at dpo@aitradingbot.com

2

Identity Verification

We'll verify your identity to prevent unauthorized requests

3

Response Timeline

We respond within 30 days, as required by GDPR

6

Contact Information

How to reach us about privacy matters

Data Protection Officer

dpo@aitradingbot.com
+1 (555) 123-4567

Mailing Address

AI TradingBot Ltd.

Data Protection Office

123 Security Street

London, EC2A 4NE

United Kingdom

For urgent security matters: Please use our security contact at security@aitradingbot.com

Policy Updates

We may update this Privacy Policy periodically. We'll notify you of significant changes.

Last updated

January 10, 2024

Privacy Policy | OonDex AI
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