Institutional-grade security protocols, multi-signature cold storage custody, and Quantix AI's dedicated Compensation Fund protecting every active subscriber's deployed capital
Offline capital protection
Distributed key control
Real-time verification
Coverage for confirmed Quantix AI infrastructure failures that result in verified subscriber capital impact outside normal bot trading parameters.
Coverage for verified custody-related capital events directly attributable to Quantix AI platform operations — confirmed by Quantix AI's London-based compliance team.
Coverage for verified drawdown events exceeding the -5% daily circuit breaker threshold caused by platform-side failure — not normal market volatility within disclosed risk parameters.
Normal bot losses within disclosed risk parameters (max 8.4% verified drawdown), general market volatility, early withdrawal requests outside contract terms, or subscriber-provided incorrect information.
24-hour acknowledgement of all complaints. Standard resolution within 14 business days. Compensation Fund awards paid within 7 business days of verified claim approval. Submit via contact@quantixai.com — Subject: FORMAL COMPLAINT — [Account Reference].
Primary Exchange Partners
Quantix AI bots execute on Binance and OKX via institutional-grade API connectivity — sub-45ms order routing, real-time fill confirmation, best-execution routing policy enforced on every order.
No exchange partner commercial relationship influences order routing. Best-execution policy applied to every bot order regardless of exchange.
Primary Exchange Partners
Automatic failover routing to Bybit and Coinbase if any primary exchange experiences API outage, degraded performance, or trading halt — ensuring continuous bot operation for all active subscriptions.
Real-time monitoring of all exchange API connections with automatic routing to healthy endpoints if any exchange API degrades — 24/7 by Quantix AI's London trading desk.
Secondary Exchange Partners
Secondary exchange partners provide additional liquidity depth for triangular arbitrage and grid trading strategies — accessed when routing analysis confirms better available execution conditions.
Claude LLM semantic layer continuously monitors for unusual market patterns, volume spikes, and coordinated manipulation signals across all exchange partners — escalating immediately to London trading desk.
Subscriber capital deposited in USDT, BTC, or ETH — held in segregated cold storage wallet, never mixed with Quantix AI operating capital
Claude Sonnet 4.6 & Opus 4.6 + LSTM/GRU fusion engine generates trade signals in under 10ms — 30-step multi-model consensus validates every signal before execution
Smart routing engine selects optimal exchange from Binance, OKX, Bybit, Coinbase — sub-45ms order routing, hard stop-loss and -5% circuit breaker active on every order
Net daily profits credited to subscriber dashboard in real time — full principal returned to subscriber wallet at contract end with mandatory 2FA withdrawal verification
Annual third-party security audit of all Quantix AI infrastructure — AWS, Google Cloud, Azure environments, multi-signature wallet systems, and API connectivity to all exchange partners.
Ongoing compliance with UK Anti-Money Laundering regulations and Know Your Customer requirements. All subscriber KYC and AML records retained for minimum 5 years per UK AML law.
Annual review of UK GDPR and Data Protection Act 2018 compliance. All active subscribers notified within 5 days of any material policy update. Breach assessment completed within 24 hours — ICO notification within 72 hours where required.
24/7 real-time surveillance of all 1,500+ active bot subscriptions, execution latency, fill rates, and system performance by Quantix AI's London-based trading desk — full manual override capability at all times.
Quantix AI Technologies Ltd. is a UK-registered private limited company — Level 39, One Canada Square, Canary Wharf, London E14 5AB. Operates in full compliance with applicable UK company law and financial regulations.
Full compliance with UK Anti-Money Laundering regulations. All subscribers screened against UK, EU, US, and UN financial sanctions lists at onboarding and on an ongoing basis. Suspicious activity reported to UK authorities as legally required.
All subscriber capital held in segregated accounts — never mixed with Quantix AI operating capital. Quantix AI is not a bank and subscriber funds are not FSCS protected. Compensation Fund provides additional protection up to $20,000 per verified claim.
All Quantix AI policies — Complaints Policy, Conflict of Interest Policy, Data Protection Policy, Execution Policy, and Disclaimer & Risk Disclosure — publicly available at quantixai.com. All active subscribers notified within 5 days of any material update.
Quantix AI infrastructure deployed across AWS, Google Cloud, and Azure simultaneously — automatic failover maintaining 99.99% uptime for all active subscriber bot subscriptions.
3-of-5 multi-signature scheme ensures subscriber capital remains fully accessible and recoverable even if individual key holders become unavailable — keys held by independent Quantix AI compliance officers in separate secure locations.
Immediate — Full Bot Pause halts all active bot trading across all subscribers and all exchange partners. Strategy Pause Mode enables selective suspension of individual strategies. Exchange Failover Routing automatically reroutes orders if any primary exchange fails.
Complete audit trail of every bot order placed, filled, and closed — retained for minimum 5 years per UK AML regulations. Full trade history accessible to all subscribers via real-time dashboard at all times.
Bots automatically pause all trading activity if daily loss reaches -5% of active subscription capital. Hard-coded — cannot be overridden by any operational or commercial decision. London trading desk notified immediately upon any circuit breaker trigger.
Maximum 20% exposure per cryptocurrency per bot — enforced on every AI signal before any order is routed. Hard-coded position limit protecting subscriber capital from concentration risk across all five trading strategies.
Every bot order validated against hard stop-loss thresholds before submission to any exchange. Orders that would breach pre-approved risk parameters are automatically rejected before reaching exchange — no exceptions.
Quantix AI Technologies Ltd. treats every subscriber's deployed capital with the highest level of institutional security. Our multi-layered protection framework — segregated cold storage, 3-of-5 multi-signature wallets, hard-coded risk controls, 24/7 London trading desk oversight, and a dedicated Compensation Fund — ensures your capital is safeguarded at every stage of every bot subscription contract.
